We all are familiar with interview- as a child we had faced it for
getting admission into Junior KG. Then, when one comes of age, again one has to
face a series of interviews for selection of Mr Right or Ms Right. Likewise,
during the same phase of life, young people have to face interview for getting
a job and later, again for a promotion or changing the employer. The saga
finally ends on the eve of retirement with an Exit Interview. The present blog discusses
the tips to succeed in a job interview.
Got the interview call? Lucky. You have crossed over the major process
of filtering and shortlisting the potential candidates based upon the
evaluation of scores of Resumes against the predefined criterion. With the help
of information technology, the ticklish job of sifting grains from the chaff
has become more reliable and easy.
Now work on the following tips to get the panel members put you at the
top of the selection list:
Know the interview process:
Interview is a process in which the interviewer asks the questions and
the interviewee answers the same to judge the interviewee’s suitability for the
job role which the interviewee is expected to perform, if hired. There are
various modes of interview (Group Interview, Interview over telephone, Interview
through video conferencing, etc). However, Face-to-Face interview is most
prevalent mode of interview as it gives more reliable judgement. The
interviewer may be a single person or a penal of two or more persons. As the
interview is a very important and ticklish task, the interviewer is a senior
person having wider knowledge of the subject matter and also, through education
or experience, basic knowledge of behavioural and psychological aspects of
human being. A senior officer from Human Resources Deptt is playing vital role
as an interviewer or a co-ordinator. Sometimes a written test or preliminary
interview precedes a multi-layered interview. The range of questions which
might the interviewer ask is undefined and very wide depending upon the
preferences and prejudices of the interviewer.
In case of an “opinion question”, the style of answering is crucial
rather than the content or correctness of the answer. Time allocated for each
interviewee is limited and within the same, the candidate has to show that he
or she fits the bill. From the resume, the interviewers gather a fair idea regarding
the competency of the candidate in subject matter so they focus more on evaluating
the candidates on personality, behavioural and psychological aspects – even
when the question asked is of technical nature. Appreciation of the interview
process facilitates an interviewee to come over the anxiety and face it with
success.
Prepare for the interview:
As the job market is becoming highly competitive, preparing for interview
must be an ongoing task if you desire to secure a good job. Read your Resume
and ready yourself to face the questions which might be asked in the light of
what you have stated in your resume. Keep abreast of the latest developments in
your subject matter, current affairs, important events, sports, politics
irrespective of your interest in these areas as the interviewers are
freewheelers.
Surf the net and know the employer – its history, core activities, basic
data about the financials, locations, brand, logo, etc.
Do rehearsal through Mock Interview, Role Play, Group Discussion, etc. These
tools can be very useful for the freshers to get the feel of the actual event.
Take help of some veterans and pay heed to their critiquing. If possible, consult
the candidates interviewed ahead of you. Though interviewers are unpredictable,
such consultation will help you read the mind of interviewers and prepare
accordingly as each interviewer has a specific pattern of approach to
interviewee and range of questions.
Do not take any escort with you:
This will dampen your confidence and increase your anxiety though the
interviewer will not come to know that your escort is waiting outside the venue.
Reach in time:
This is the most important aspect of appearing for an interview.
Reaching late or even probability of reaching late, increases the stress under which
you might be already going through. Reaching late for interview sheds dim light
on your punctuality even though otherwise you are always punctual. Start early.
Provide some buffer for traffic jam, weather conditions and untoward incidents.
Study the maps, consult the persons who had been to the venue or local persons.
If you are putting up in a hotel, chose a hotel in vicinity of the venue.
Carry your certificates / credentials in a tidy file:
Prepare a plastic folder file with your certificates / credentials kept
in chronological order. Do not keep bills, money receipts, Xerox copies etc in
the file. Leave your bag outside the interview room.
Switch off the mobile:
Mobile is a useful device but a notorious distracter. Switch it off well
before you enter the interview room, lest you should forget to do so.
First Impression Counts:
The popular adage says: “There is no second chance for making a first
impression”. Another adage says: “First
impression is the last impression”. Empirical data proves that people make up
their mind about the impression of other person in few seconds of seeing or listening
to the person. Very wrong but true. Interviewers are also vulnerable to this
pitfall. Hence do your best to create a positive first impression. Dress well -
one notch above the position for which interview is held. No tattoo. No
goggles. No funky body add-ons. Better
for man to limit ornament just to a ring or rather to avoid altogether and a
woman to limit to a minimum as per the culture to which she belongs to, and light
makeup. Do not flaunt your car by dangling its key around your waist. When your
turn is announced, open the door, seek interviewer’s permission and enter the
interview room with confidence. Flash a smile to interviewer on entering the
interview room. Study the body language of the interviewer if he/she is will to
shake hand. Shake hand with vigour and smile. Take seat only when you are asked
to do so. Before sitting say “Thank you, Sir/Madam”.
Sitting posture:
Sit straight but relaxed. Keep the hands in the lap or on the table,
finger crossed or resting on arm support bars of the chair. Note not to keep
them glued but use for body language during conversation.
Eye Contact:
Maintain eye contact all through the interview – even in the face of embarrassing
situation. Eye contact vouches for your confidence and genuineness. It shows
that you are prepared to face the interview.
Use proper body language:
Body language is an important ingredient of a verbal communication. It
compliments your words. Nodding the head, widening the eyes, movement of hands
and fingers, etc in consonance with the conversation add grace to the
personality. Man not to play with buttons and woman not to play with the hair.
Refrain from such other things as the interviewers are drawing some inferences
about your personality from such impulsive things.
Do not be curt. Do not retort. Be courteous:
Answer the question with politeness. Do not retort. Most of the information
about your education, experience, etc are given in the Resume still interviewer
may seek information from you. Do not say “Sir/Madam, it is already there in
the resume”. Take such basic questions as benevolent gesture from the interviewer
just to break the ice and set the ball rolling. Reply courteously and be
comfortable. Do not cast aspersions against any gender, caste, creed, colour or
religion.
Do not tell a lie:
When the answer of the question is based on “opinion”, question of whether
the answer is right or wrong does not arise. However, when you do not know the
answer which is based on facts and not on opinion, frankly say, without losing
face, “Sorry, I do not know, Sir/Madam”. For such factual answer if you weave a
story, the interviewers will amuse themselves and trap you soon in its wraps
and wefts.
Request for clarification:
When you do not understand a question, request for the clarification
with “Pardon Sir/Madam” hinting for clarification.
Do not be verbose:
Talk business like – logical, concise and clear.
Alexander Pope (an 18th Century English poet) rightly says:
“Words are like leaves; and
where they most abound,
Much Fruit of Sense beneath is rarely found.”
Keep cool:
At times interviewer gets annoyed or become aggressive, as a part of
interview technique or as result of such situation triggered by curt response or
a “cock and bull story” from the interviewee. If such an occasion arises, keep
cool. Do not enter into argument irrespective of the fact who is correct.
Show how you fit the bill:
The ultimate purpose of the interview is to judge the suitability of the
interviewee for the indentified vacancy. During the course of interview
whenever the questions are asked about the job of the said vacancy, answer them
with full details reflecting more on your practical knowledge and past
achievements without exaggeration. This is your forte. Show them you are
keeping your knowledge updated.
Talk with confidence:
Talk with proper modulation of voice exuding enthusiasm and maintaining
the eye contact. No stuttering. Slow down. Keep your tongue synced with mind. Control
your breath. All these, easier said than done and hence, particularly, the freshers
should practise through mock interviews and rehearsals. Watch real-life
interview videos and learn the art of communication.
Be positive:
Overall tenor of your conversation should be positive. Use positive
words. Positivity provides hopes and psychological strength and negativity
induces stress. Say glass is half full rather than half empty.
Do not consider friendliness as friendship:
In order to make the interviewee comfortable, interviewers’ approach
will be friendly, at least to begin with. Sometime they relate a personal
anecdote to enliven the interview room. Enjoy it but do not try to be too
familiar with interviewers. The seniors have positive approach to the juniors
who keep respectable distance.
Do not criticise your present company, boss and peers:
Backbiting creates negative impression about the person who indulges in
it. Criticising your present company, boss and peers also unknowingly exposes
you as bad team member because the interviewers have knack to read between the
lines.
Until asked, do not speak about salary and perks:
Post-selection issues should not be raised up during interview unless initiated
by the interviewer. You may be money-minded but care not to sound so before the
interviewers.
Don't appear desperate:
You might have compelling reasons (e.g. no earning member in the family)
for getting a job but do not implore the interviewer for the job. This will
lower down your self-esteem and confidence.
Do not boast of your noble family background or political connections,
if any:
Such utterances, particularly when inserted suo moto, do not help you
stand in good stead. This will be considered as implicit influence which will annoy
the interviewers. The employer is going to hire you for doing work and not the
someone of whom you are boasting about.
Cogent Reasons for unemployment or gap in between:
For freshers, unemployment can be explained easily. If you have tried
for a job, you can tell the truth. Do not tell that you do not need or care for
the job. For the candidates who have left the job, they should give cogent
reason for leaving the job without showing any aversion to the previous company
or job role.
Cogent reasons for leaving the present job, if any:
When you are planning to hop the present job, give convincing reasons
for the same. If the reasons are patently against you, you should sound
apological while narrating the circumstances and the repentance should be seen
on your face.
Do not pride on trade union activity:
Irrespective of the corporate work culture or record of harmonious
industrial relations, the candidates involved in trade union activities are
looked down upon in dim light by the interviewers. If the issue is not raked up
by the interviewer, do not utter a word about your trade union activities.
Ask question when you are asked to:
At the end of interview, the interviewer may ask the candidate if he/she
wants to ask any question. Be careful while asking the question because the interviewer
will read your mind from the nature of questions you ask. Better not to ask
question on salary, increment, late sitting, perks, etc. Rather ask: when and
how the company will advise the outcome of the interview, reporting
relationship, future expansion plan, technology deployed, etc.
Conclude and leave:
The interviewer will give hints when the interview is inching towards
finish line. At times, message is explicit. Thank the interviewers and leave
the interview room. If the interviewer seems prompting you to handshake, extend
your hand promptly like a winner. Arrange your chair properly before you turn
to leave.
After the interview:
Send a letter or an email, expressing your gratitude, to the interviewer,
co-ordinator of the interview or Head of the H R Deptt depending upon the
hierarchy and level of the vacancy for which interview was held. State how did
you like the interview process and the arrangement.
CONCLUSION:
Have you recently appeared in an interview? What was the outcome? Can
you relate your outcome with the tips given above? Raise the bar. Ponder over
the gaps and next time follow the tips. No wonder you will come out with better
outcome. I look forward to your comments at gnpatel@gujaratinfotech.com.
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