Thursday, April 2, 2020

21 Tips on Etiquette to be followed by Social Media Users



Use of various social media platforms have increased exponentially during last 2 – 3 years. At the end of 2019, there were 3.50 billion (350,00,00,000) users in the world. No invention in the history of mankind has ever become popular so quickly as this smart service has done. When we buy a new gadget or service, instructions are invariably made available as to its, configuration, installation, operational aspects, etc – as a hardcopy or softcopy, some time in many languages. What the supplier does not provide is the list of behavioural etiquettes to be followed by a user. There many social media platforms. The most popular social media are: Facebook, YouTube, Whatsapp, Facebook Messenger, WeChat, etc. 

Though the functionalities of social media differ depending upon the platform, the list of behavioural etiquettes to be followed by an individual user can be summarized as under (these would be more relevant in the wake of spike in usage of social media due to dreadful pandemic of Corona virus):

1. Rationalization: 

Though the usage of platform may be cheap or free, your time and the time of the receiver/ target audience is not free. Use the platform judiciously. 

2.  You are exposing yourself:

Mind well, your aggressive and intensive use of the media tells more about you rather than what you tell in the post.

3. Haphazard forwarding is disgusting: 

Forwarding is a very easy function in most of the platforms. We use this generously. Without application of mind, we forward it to many contacts, some time to all, as if we are going to get paid per “click”. Your most of such “forwards” irritate the receiver as the functionalities of opening, downloading and reading/viewing them are not so user friendly as that of Forwarding. If you do not mend your ways, you will be muted/blocked – and that can be done without any hint to you. Most importantly, don’t forward any message when you doubt its authenticity. 

4. Intolerance to other caste, creed, colour, gender or religion:

Whatever ideology you have about other caste, creed, colour or religion; show maturity, tolerance and respect them all. If you do not follow this rule, you will be in trouble under some rule framed by the authority. 


5. Don’t show an individual or organisation in dim light

Do not share your negative views or bad personal experience about an individual or organisation on social media. It will boomerang. Your genuine concerns should be taken up on one-to-one basis directly with the concerned individual or organisation.    
6.  Don’t crack a joke about an individual, though very close to you

Though your joke may be just for a fun, level of appetite for your fun varies from individual to individual. We do not know when and why our best of the friends might get offended. In spite of this advice, you want to cajole your friend by your joke, use phone and tell him.

7.  Initiate an original topic of practical value

If you are gifted with good grey matter, initiate an original topic of practical value. Even though, you have not requested the receiver to forward, it will be forwarded to many. You can share your experience to make others aware to steer away from a trouble spot in which you might have been bogged down.

8. Follow the rules of the Group

If you are a member of a social media Group, follow the rules framed by the Group. Appreciate the responsibilities of the Admin. Do not post a message in the Group when it is meant for a particular individual. Use a one-to-one communication channel.

9. Maintain decency of the content 

Do not post (even to your confidants or confidantes) vulgar photos, videos, jokes, memes, pranks, threats, etc on social media - such content has a propensity to travel too far, too fast. Sanitize your content before posting. Our irresponsible postings pollute the social media. Decency is not only about content, it also about respecting the seniors, elders and public authority. 

10. You exploit the social media, do not allow reverse to happen

Social media is a powerful tool for business networking, communication tool for business, keeping abreast of the developments in your area of interest. Exploit it. Rake up the Google to know how best you can do this. Do not allow the media to exploit you and eat away your time.

11. Respond at the earliest

Though it is difficult, (if your are receiving many messages to respond quickly to each message in a suitable manner) it is a good netiquette to respond to each message as soon as possible. Work/Business message must be responded quickly. 

12. Do not show off / flaunt

Do not post any content whereby you want to show off/ flaunt your worldly possession / power rather than genuinely informing about the same to your contacts.  

13. Do not impersonate (hide your identity)

While Registration / opening the a/c, give your correct bio-data. Do not hide your identity. When you are connected with internet, it is difficult to hide yourself.

14.  Language and Grammar

Language is always under evolution process irrespective of its age. A new language is emerging amongst netizens wherein new words, abbreviations, icons and emojis are being used. And grammar? Nobody knows what will happen to it. However, it is advisable to use correct grammar and only familiar abbreviations.  

15. Complete typing your message and send in a single shot

Write your full text message, better read it and send it in a single shot. Do not send each sentence separately on its completion. If photos/videos are sent, add suggestive caption.   

16. Never make a joke out of someone’s pitiable situation

Getting fun by posting a jocular content created from someone’s pitiable situation hurts the subject person the most and more than that it reflects on your sadistic inclination. 

17. Do not send messages to a person below “legal age”

Such messages could be misinterpreted by children as their way of thinking is different from adults. Besides, parents might be got offended if you communicate with their children. 

18. Connected but distanced 

Stories are rife vouching that social media connects us and that is no doubt true. It is also equally true that improper messages can sour your relationship, particularly amongst the youth and lovebirds. Your small mistake will be amplified, just to ignite up a dispute. Unfortunately, such ugly stories are hardly relayed on the social media. Be diplomatic rather than telling a spade, a spade.

19. Leaving the group

If you find that the group’s objectives are not served well, mute or rather better leave the group. You do not owe any obligation to explain why you left. Likewise, if somebody leaves the group, make no issue.

20. Choose proper time for posting

Post your messages at the time which suits the receiver. Consider the convenience of the receiver, not yours. 

21. Daily dose of morning feed

Do you like receiving everyday a daily dose of “Good Morning”, some inspiring proverb, idiom, quotes, icons, emojis, from a particular contact? No. The moral is: Please do not administer such dose to your contacts. 

Do you find this list too long? May be. The reason is: some of us have gone too far in vitiating the social media. At times, the abuse is so offending that the State has to impose restrains. 

(Readers’ comments are welcome at gnpatel@gujaratinfotech.com)

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